Popular ride sharing app Uber has officially launched its loyalty program in Charlotte! Uber Rewards will offer four membership levels, letting people accrue points from grabbing a ride to even ordering some food.
The four membership levels will include Blue, Gold, Platinum and Diamond. Once registered, riders will get one point for every dollar spent on UberPool and Uber Eats, two points for UberX, UberXL and Select and three points for Black and Black SUV.
When a rider hits 500 points, the person will advance from Blue to Gold. At 2,500 points, from Gold to Platinum. And at 7,500, from Platinum to Diamond. Earning periods are six months long.
When a rider joins, the automatically get $5 added to that person’s Uber Cash balance for every 500 points earned.
Benefits for each level include:
- Gold – Flexible cancellations – cancel and rebook an eligible Uber trip within 15 minutes and have the cancellation fee refunded. Gold members also receive priority support that gets them faster response times from experienced support agents across Uber and Uber Eats.
- Platinum – Gold benefits plus price protection on a route, letting you lock in lower prices between your two favorite places on UberX even during traffic or busy times of day to help you better plan. Platinum members also get priority pickups to reduce wait times at most airports, so you can get on your way more quickly.
- Diamond – Gold and platinum benefits plus premium support, with dedicated phone support with fast 24/7 response times from customer support agents. You’ll also get complimentary surprise upgrades from UberX to premium products like Uber Black at no extra cost, and a special “UberX Diamond” option you’ll see in your app that gives you access to highly-rated drivers. Finally, Diamond members receive no delivery fee on three Uber Eats orders every six months.